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Opportunity Brief - Interactive Media

July 12th, 2010

“Interactive will cannibalize traditional media” - Forrester Research, US Interactive Marketing Forecast, 2009 to 2014

Forrester Research provides some interesting data on the mindset of marketers in the current economic climate. Marketers are looking for ways to generate more sales with less budget, and are investing in online activities to achieve this goal. There isn’t a mass exodus of traditional media spend, however online activities increase as marketers become more sophisticated and efficient.

Social media, online video, search engine optimization, and mobile marketing are the top four interactive marketing tactics that marketers think will increase in effectiveness in the next three years according to the Forrester’s research survey. Technologies, compatibility, distribution, and engagement models for these tactics are constantly evolving. It is imperative that marketers evolve with the technologies involved and behaviors or their customers.

It is more important today than it has ever been to work with a company that understands both the traditional marketing benefits and how to deliver on the online promise of customer engagement and ROI measurement. Find a long-term partner, agency, or team that will take advantage of emerging media, but not at the expense of growing your business.

Client Case Study - Rebrand/Site Launch

June 9th, 2010

In May, c308 Marketing was business at work with Kirby Consulting Group, Inc. developing a new brand identity and new website to market their professional development and management consulting business. We are very happy with how this turned out and wanted to share it. This is a good example of a small business that has taken serious consideration to their corporate brand and how it will build their business in the future.

Expand your Capacity

kirby_consultants_group_logo
Website: www.kirbyconsultinggroup.com
Category: Professional Development and Management Consulting
Industry: A&E / Water Policy

Tagline: Expanding your capacity.

One of the biggest strengths of this tagline is that it uses “engineer language.” Whether they work in water, architecture, or technology, engineers know what it means to expand capacity. By adding the “your” we make the tagline about the client, not about the company. It’s broad enough that it can apply to training, workshops, strategic planning, coaching, or any other services the company might add. In addition, it also relates to the firms robust planning work—when clients hire them, they also expanding the capacity of those organizations to solve their existing problems.

What are you testing?

April 28th, 2010

Chances are if you don’t have an answer, you are exposing yourself to a competitive disadvantage.

Every website needs to have a clear roadmap on the applications, content and value it will deliver to its customers. Once that roadmap is in place, testing, testing, testing.

Not every organization has the resources to spend massive amounts of money on research and testing, but here are a few easy ways to dip your toe into the water.

Usability and Use Case Testing: Offer customers free products or services for taking 10 minutes to fill out a usability task sheet. Give them the top 10-15 tasks you want your customers to perform and get feedback on what tasks were easy to perform, and which tasks required more effort. Give the users an option to indicate what they liked and disliked about the site.

There are several polling software solutions out there that will allow you to customize your polls to fit your needs. You can always create your own form for quick online usability testing.

Ad and Promotion Testing: Test different offers, promotional headlines, and products on ad landing pages. See which offers drive more conversions, increase leads, advance consideration (time on site), and drive sales.

Use Google Website Optimizer. This is an incredibly easy tool to use, and allows you to test multiple items at one time. Test a headline, an image, and an offer all at the same time. Keep in mind that the number of elements you should test at once is based on the volume of traffic you get to your site. So start simple and work your way up.

QA (Quality Assurance) Testing: Always have your QA testing team working on something. It is always better for you to find the mistakes, then to have your customers find them. This is even more important in an ecommerce setting. If there is a function that doesn’t work correctly, it costs money every day it is not fixed.

The w3 link checker and HTML checker are great for identifying errors that do not show themselves to the user as easily.

Testing is the best way to know what your customers want. It can also be used to solve management changes to the site that do not make sense. Even if they make sense conceptually, they might not in practice.

c308 Marketing | Boise - Los Angeles - Portland | 1-866-746-4635

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